Internet Privacy
Policy Statement and Disclaimer
Introduction
The City of Farmington Hills is committed to providing web users with
convenient and secure e-government services. We are also dedicated to
protecting the privacy of our users. The following information will
explain why information is collected when you visit our site, how that
information is used and if it is shared with any third parties.
In no event shall the City of Farmington Hills or its agencies,
officers, employees, agents, or representatives be liable for any
direct, indirect, special, punitive, incidental, exemplary or
consequential damages arising from your accessing or using the web site,
including but not limited to any disruption in service, or otherwise
arising from the web site or from anything contained in or displayed on
the web site. Nothing contained in or displayed on this web site
constitutes or is intended to constitute legal advice by the City or any
of its agencies, officers, employees, agents, attorneys, or
representatives.
Data Collection
The City of Farmington Hills does collect information about visitors
to the site. This information is used for analytical and statistical
purposes to help better manage the site. Information that is collected
includes the date and the type of browser being used. We use this
information to learn how many visitors we have, where they are coming
from, which parts of our web site are of most interest to users and
other facts that will help us improve the web site and the services we
offer.
Use of Cookies
The City of Farmington Hills uses cookies that are pieces of
information generated by our web server and stored on the end user's
computer for future access. The City does not store any user's personal
identifying information (such as name, address etc.), but keeps track of
actions taken on the site. This helps us to avoid presenting repetitive
information to users before they access the various e-government
applications on the City's web site. We believe that this use of cookies
does not compromise the user's privacy and security. At any time, users
have the capability to turn off the cookies using their browser
settings.
Sending of E-mail
If you send us an electronic mail message, either through your mail
program or by using one of the online Contact forms, we will only use
the personally identifying information to respond to the request. We may
direct your message to another government agency that can help in
fulfilling your request. This personally identifying information will
not be shared with any third party or other governmental agencies not
directly handling your request.
Online Transactions
Every effort is made to protect any sensitive personal information
you give online. This site uses a secure server for conducting online
financial transactions. All credit cards and other payment information
that you transmit will be protected by encryption technology, provided
that your browser is properly configured and your computer is operating
properly. The encrypted information is shared only with our bank and a
third party credit card application service provider, Official Payments,
who also operate secured servers. Access to these records is limited to
a very small number of employees who need it in order to perform a
specific job.
In addition to the preceding terms and conditions the City, its
officers, employees, agents, or representatives, shall not be liable for
any damages of any kind arising from your use of the online bill-pay
service, including any non-authorization of a user's payment by any
entity involved in the processing of any online transaction including
but not limited to your credit card company, any applicable governmental
authority's non-acceptance of a payment from an online bill-pay user, or
for any disruptions in service of the online bill-pay service,
regardless of the cause. The City further assumes no responsibility for
the timeliness, deletion, mis-delivery, or failure to store any user
communications or personalization of settings.
Completion of a payment transaction using the online bill-pay service
is contingent upon: 1) the authorization of payment by all entities
involved in the processing of any online transaction including your
applicable credit card company; 2) the acceptance of your payment by the
relevant governmental authority or other entity you are attempting to
pay; and 3) payment of the online bill-pay transaction fee. If, for any
reason whatsoever your payment is not processed, authorized, or accepted
by any entity involved in the processing of any online bill-pay
transaction your payment liability shall remain outstanding and unpaid
and you may be subject to late fees, interest charges, penalties,
shut-off, or other actions where applicable. All outstanding payment
obligations shall remain your sole responsibility. You understand,
accept, and agree to pay to the City any and all fees and/or penalties
associated with the submission of any payment transaction that is
returned by any bank or other depository financial institution for
insufficient funds or any other error on your part.
Sale of Data from the Web Site
The City will not rent, sell or give away any personally identifying
information entered into the web site (name, address, phone number,
etc…) to third parties for marketing or mailing list purposes without
your permission. We will also not disclose credit card information,
except for purposes related to your transaction or as required by law.
Links to Other Web Sites
This site provides links to other web sites, including those run by
the State of Michigan, the Federal Government and various state
authorities. This privacy policy applies only to the following domain
names owned by the City:
www.ci.farmington-hills.mi.us
www.costickcenter.org
www.f2h.org
www.farmington-hills.mi.info
www.farmington-hills.mi.net
www.farmington-hills.mi.org
www.farmington-hills.mi.us
www.fhgolfclub.org
www.fhgov.com
www.fhready.org
www.jongrantcenter.org
www.longacrehouse.org
www.thelongacrehouse.org
www.farmingtonhillsmi.gov
www.fh-egov.com
www.fh-email.com
and to the third-party sites that provide Internet-related services
for the City under contract. All links are reviewed for appropriateness
prior to being included.
Non-governmental links are generally not included in the site.
Exceptions to this linking policy can be made by the Department of
Central Services when it is determined by the Director that a public
need exists. Such examples could include citywide events or
public-private partnerships that impact City programs. Any links
provided to non-governmental web sites are not controlled, maintained,
or regulated by the City or any organization affiliated with the City,
and as such the City is NOT responsible for the content of those web
sites. Use of information obtained from those web sites is voluntary,
and reliance on that information should only be undertaken after an
independent review of its accuracy. Reference at those web sites to any
specific commercial product, process, or service by trade name,
trademark, or otherwise DOES NOT constitute or imply endorsement,
recommendation, or preference by the City. All sites included on its web
site are screened, but the content they possess cannot be controlled.
Any inappropriate information or links they have on their site that
pertains to the City, or related activities, should be reported to the
City and can be emailed to
webmaster@fhgov.com.
Disclosure to third parties
As a governmental agency, the City is subject to the Freedom of
Information Act, MCL §15.231 et seq. Any information received
through use of the site may be subject to the same provisions as
information provided on paper.
Security
For site security purposes and to ensure that this service remains
available to all users, the City employs commercial software designed to
monitor network traffic to identify unauthorized attempts to upload or
change information, or otherwise cause damage. Unauthorized attempts to
upload information or change information on this service are strictly
prohibited and may be punishable by law.
Code of Conduct
By use of this website, community members and City of Farmington
Hills employees agree to comply with this Internet Privacy Policy
Statement and Disclaimer. Use of language inappropriate to minors,
threatening/malicious comments, or offensive comments based on protected
status or class under applicable law are prohibited.
City employees using this website shall comply with all City policies
related to workplace harassment and discrimination, use of Internet
technologies, and use of City property.