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Internet Privacy Policy Statement and Disclaimer

Introduction

The City of Farmington Hills is committed to providing web users with convenient and secure e-government services. We are also dedicated to protecting the privacy of our users. The following information will explain why information is collected when you visit our site, how that information is used and if it is shared with any third parties.

In no event shall the City of Farmington Hills or its agencies, officers, employees, agents, or representatives be liable for any direct, indirect, special, punitive, incidental, exemplary or consequential damages arising from your accessing or using the web site, including but not limited to any disruption in service, or otherwise arising from the web site or from anything contained in or displayed on the web site. Nothing contained in or displayed on this web site constitutes or is intended to constitute legal advice by the City or any of its agencies, officers, employees, agents, attorneys, or representatives.

Data Collection

The City of Farmington Hills does collect information about visitors to the site. This information is used for analytical and statistical purposes to help better manage the site. Information that is collected includes the date and the type of browser being used. We use this information to learn how many visitors we have, where they are coming from, which parts of our web site are of most interest to users and other facts that will help us improve the web site and the services we offer.

Use of Cookies

The City of Farmington Hills uses cookies that are pieces of information generated by our web server and stored on the end user's computer for future access. The City does not store any user's personal identifying information (such as name, address etc.), but keeps track of actions taken on the site. This helps us to avoid presenting repetitive information to users before they access the various e-government applications on the City's web site. We believe that this use of cookies does not compromise the user's privacy and security. At any time, users have the capability to turn off the cookies using their browser settings.

Sending of E-mail

If you send us an electronic mail message, either through your mail program or by using one of the online Contact forms, we will only use the personally identifying information to respond to the request. We may direct your message to another government agency that can help in fulfilling your request. This personally identifying information will not be shared with any third party or other governmental agencies not directly handling your request.

Online Transactions

Every effort is made to protect any sensitive personal information you give online. This site uses a secure server for conducting online financial transactions. All credit cards and other payment information that you transmit will be protected by encryption technology, provided that your browser is properly configured and your computer is operating properly. The encrypted information is shared only with our bank and a third party credit card application service provider, Official Payments, who also operate secured servers. Access to these records is limited to a very small number of employees who need it in order to perform a specific job.

In addition to the preceding terms and conditions the City, its officers, employees, agents, or representatives, shall not be liable for any damages of any kind arising from your use of the online bill-pay service, including any non-authorization of a user's payment by any entity involved in the processing of any online transaction including but not limited to your credit card company, any applicable governmental authority's non-acceptance of a payment from an online bill-pay user, or for any disruptions in service of the online bill-pay service, regardless of the cause. The City further assumes no responsibility for the timeliness, deletion, mis-delivery, or failure to store any user communications or personalization of settings.

Completion of a payment transaction using the online bill-pay service is contingent upon: 1) the authorization of payment by all entities involved in the processing of any online transaction including your applicable credit card company; 2) the acceptance of your payment by the relevant governmental authority or other entity you are attempting to pay; and 3) payment of the online bill-pay transaction fee. If, for any reason whatsoever your payment is not processed, authorized, or accepted by any entity involved in the processing of any online bill-pay transaction your payment liability shall remain outstanding and unpaid and you may be subject to late fees, interest charges, penalties, shut-off, or other actions where applicable. All outstanding payment obligations shall remain your sole responsibility. You understand, accept, and agree to pay to the City any and all fees and/or penalties associated with the submission of any payment transaction that is returned by any bank or other depository financial institution for insufficient funds or any other error on your part.

Sale of Data from the Web Site

The City will not rent, sell or give away any personally identifying information entered into the web site (name, address, phone number, etc…) to third parties for marketing or mailing list purposes without your permission. We will also not disclose credit card information, except for purposes related to your transaction or as required by law.

Links to Other Web Sites

This site provides links to other web sites, including those run by the State of Michigan, the Federal Government and various state authorities. This privacy policy applies only to the following domain names owned by the City:

www.ci.farmington-hills.mi.us
www.costickcenter.org
www.f2h.org
www.farmington-hills.mi.info
www.farmington-hills.mi.net
www.farmington-hills.mi.org
www.farmington-hills.mi.us
www.fhgolfclub.org
www.fhgov.com
www.fhready.org
www.jongrantcenter.org
www.longacrehouse.org
www.thelongacrehouse.org
www.farmingtonhillsmi.gov
www.fh-egov.com
www.fh-email.com
www.sustainablefh.com

and to the third-party sites that provide Internet-related services for the City under contract. All links are reviewed for appropriateness prior to being included.

Non-governmental links are generally not included in the site. Exceptions to this linking policy can be made by the Department of Central Services when it is determined by the Director that a public need exists. Such examples could include citywide events or public-private partnerships that impact City programs. Any links provided to non-governmental web sites are not controlled, maintained, or regulated by the City or any organization affiliated with the City, and as such the City is NOT responsible for the content of those web sites. Use of information obtained from those web sites is voluntary, and reliance on that information should only be undertaken after an independent review of its accuracy. Reference at those web sites to any specific commercial product, process, or service by trade name, trademark, or otherwise DOES NOT constitute or imply endorsement, recommendation, or preference by the City. All sites included on its web site are screened, but the content they possess cannot be controlled. Any inappropriate information or links they have on their site that pertains to the City, or related activities, should be reported to the City and can be emailed to webmaster@fhgov.com.

Disclosure to third parties

As a governmental agency, the City is subject to the Freedom of Information Act, MCL §15.231 et seq. Any information received through use of the site may be subject to the same provisions as information provided on paper.

Security

For site security purposes and to ensure that this service remains available to all users, the City employs commercial software designed to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage. Unauthorized attempts to upload information or change information on this service are strictly prohibited and may be punishable by law.

Code of Conduct

By use of this website, community members and City of Farmington Hills employees agree to comply with this Internet Privacy Policy Statement and Disclaimer. Use of language inappropriate to minors, threatening/malicious comments, or offensive comments based on protected status or class under applicable law are prohibited.

City employees using this website shall comply with all City policies related to workplace harassment and discrimination, use of Internet technologies, and use of City property.

Facebook Policy

The City of Farmington Hills Facebook page(s) has been created for the purpose of providing information about programs and services for the convenience of the public. The information contained on this page and its list of fans are public records and may be subject to disclosure. Any links provided to non-governmental web sites are not controlled, maintained, or regulated by the City or any organization affiliated with the City, and as such the City is NOT responsible for the content of those web sites.

Site Use Policy

The information contained and published in this website is provided as a public service by the City of Farmington Hills and attempts are made to keep the information as current and accurate as possible.

The City, its officials, employees and agents make no representations, guarantees or warranties, expressed or implied, or assume any liability or responsibility for the accuracy, completeness, currency or suitability of the information contained in this site.  Reference herein to any specific commercial products, process or service by trade name, trade or service mark, or otherwise, does not constitute or imply endorsement, recommendation or approval by the City.

This website provides links to other websites of institutions or organizations independent of the City.  Those organizations are responsible for the information at those websites.  The City does not endorse, approve or control those websites nor guarantee the accuracy, completeness, currency or suitability of the information located at those websites.  Use of information from those websites should only be undertaken after an independent review of its accuracy.

The Freedom of Information Act provides that all messages received by the City at this site become public records subject to disclosure under the Act. Users who communicate through this site are advised that all communications are public information and cannot be held in confidence. Furthermore, in accordance with its internal policies, the City may periodically monitor communications at this site. Commercial use of material contained at this site is prohibited without the express written permission of the City of Farmington Hills.

Disclaimer of Legal Notice

Communications made through this site shall in no way be deemed to constitute legal notice to the City of Farmington Hills or any of its agencies, officers, employees, agents or representatives, with respect to any existing or potential claim or cause of action against the City or any of its agencies, officers, employees, agents or representatives, where notice to the City is required by any federal, state or local law, rule or regulation.

Website Statistics - Privacy Statement

This website uses "Google Analytics", a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies" which are text files placed on your computer. The information generated by the cookie about your use of this website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of this website, compiling reports on website activity for the website operators, and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser – however, please note that if you do this, you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.


 

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