Untitled 2

Skip to Content

Click here to see FAQs related to this section.  
Click here for Forms and Permits related to this section.  
Click here for contact information.  
Click here to locate this department.
Nixle

9-1-1 Emergency Service and Medical Dispatch

The City of Farmington Hillsí 9-1-1 center is located in the Communications Section of the Police Department and is operational 24 hours a day, seven days a week. Communications Section personnel are specially trained in expediting emergency response through the use of sophisticated call taking and computer-aided dispatch equipment. In addition, 9-1-1 operators are skilled in the techniques of Emergency Medical Dispatching. They have been trained to provide potentially life-saving medical advice, such as the application of CPR or choking-victim techniques, via telephone, to callers before the arrival of emergency units.

Logo - 9-1-1 Emergency.  Red phone with 9-1-1Due to the limited number of incoming 9-1-1 telephone lines, use of this system is restricted to true emergencies. Department policy requires that emergency operators, who determine that an incoming 9-1-1 call is not an emergency, instruct the caller to re-dial on a non-emergency phone line and terminate the connection.  Use of the 9-1-1 system is reserved, in general, to report a serious crime in progress or one that just occurred, or a life threatening situation such as a medical emergency, fire, or car accident involving personal injury.

Dispatcher sitting at a station at the 9-1-1 Center.Other appropriate uses of 9-1-1 include:

  • Smoke or flames in or around a structure or vehicle
  • Gas leaks
  • Serious car accidents, or those car accidents involving a known or suspected injury
  • Any call for police/fire/EMT service which requires an immediate response
  • Any call originating from a coin-operated pay phone

HomeSite MapNixle
Site Map


 

Quick Links 

 
I'm looking for...

                  advanced search...
 

New to Farmington Hills?  Click here.
 new resident info...
 
 hills highlights...
•   Citizen's Guide and Performance Dashboard
•   Major and Local Road Fund Information 2014
•   Water Tower Fact Sheet
•   Resolution and Plan for Collaboration Pursuant to the Economic Vitality Incentive Program
More hills highlights...

Click here to see the comprehensive Document Library.

 
 city news...
•   Public Notice - Planning Commission Meeting 04/23/15 - Canceled
•   19th Annual Farmington Hills Ice Show May 8 & 9
•   Fire Department Offers CPR and AED Class on June 17
•   Volunteer Awards Presented at Annual Breakfast
•   Join in the Litter Clean-Up on April 25
More city news...

Click here to see the comprehensive Document Library.

 
 upcoming events...
4/20/15 Commission on Energy & Environmental Sustainability Meeting
4/21/15 Matter of Balance (Senior Adult Division)
4/21/15 Mayor's Youth Council Meeting
4/21/15 Emergency and Disaster Response Training
4/21/15 SKYWARN Training Program April 21at Farmington Hills City Hall
More upcoming events...

Click here to see the comprehensive Event Calendar information.

business development  |  government  |  community  |  services  |  departments  |  reference desk  |  calendar  |  document library
home  |  sitemap  |  search  |  privacy policy
City of Farmington Hills, 31555 W. Eleven Mile Rd., Farmington Hills, Michigan, 48336 Municipal Web Services
Accessible Logo.  Click here to visit the page in the Municipal Web Services website that talkes about accessibility.View our Slide Show by clicking hereReport Technical Website Problems | Contact Us By Email
Untitled 1