Vision, Mission & Values

Vision

The City of Farmington Hills vision statement is an articulation of a community’s ideal future. Our vision is:

 

Farmington Hills strives to be a vibrant destination—preserving a welcoming and safe community where innovation, culture, and green spaces inspire people and businesses to flourish.

 

Organizational Mission

The City of Farmington Hills mission defines our purpose and ensures every team member knows how their work contributes to the City’s success. Our mission is: 

 

To deliver best-in-class services that sustain a high quality of life in Farmington Hills.

 

Organizational Values

The City of Farmington Hills values shape our culture and guide our behavior. They define how we work together, make decisions, and hold ourselves accountable to each other and to our mission. Our values are: 

 

Excellence: Striving for the highest quality results, exceeding expectations, and continuously improving in all that we do.

 

Integrity: Acting with honesty, transparency, and accountability in all of our actions and ensuring the responsible stewardship of public resources. 

 

Collaboration: Demonstrating effective teamwork driven by open sharing of ideas, active listening, mutual respect, and clear communication to achieve shared goals. 

Customer Focused: Being empathetic, responsive, and proactive in delivering solutions and support to meet the needs and ensure the satisfaction of our external and internal customers. 

Innovation: Driving forward-thinking and creative work that embraces trying new ideas and leveraging technology to deliver high-quality services.

 

Goal Areas

In order to achieve our vision, we will concentrate our efforts in five Goal Areas. Each goal area includes a success statement that provides guidance for developing implementation strategies that drive progress in support of the City’s long-term vision.

Upholding Community Safety & Well-Being: Ensuring a safe and resilient community where all residents, businesses, and visitors thrive.

 

Championing Strategic Redevelopment: Enhancing quality of life with vibrant, forward-looking amenities and diverse opportunities, stemming from the strategic implementation of the City’s Master Plan and Market Study recommendations.

 

Cultivating Placemaking & Community Hubs: Creating distinctive destinations that serve as gathering places enjoyed by residents and visitors alike through walkable, accessible design, and beautiful greenspaces.

 

Fostering a Welcoming Community: Promoting active engagement and meaningful

connections that strengthen community life, where all people feel valued and supported.

 

Achieving Organizational Excellence: Delivering exceptional service through a high-performing, future-ready workforce, supported by strong leadership, sound financial management, smart technology, and a culture of continuous learning and innovation.